FAQ
Everything you need to know about Youyou Accelerator
What is the fundamental difference between Youyou Accelerator and other accelerators on the market?
Youyou Accelerator differs from traditional accelerators primarily in its underlying protocol. Most accelerators still rely on IPsec or IKEv2, whereas Youyou Accelerator fully utilizes the WireGuard protocol, which has only 4,000 lines of code (over 600,000 lines for IPsec). This results in a 3-5 times increase in speed and significantly reduced battery consumption. Furthermore, Youyou Accelerator's zero-logs policy has been independently audited by Cure53, with a fully transparent audit report, effectively achieving both speed and security.
What operating systems and devices does Youyou Accelerator support?
Youyou Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (such as Ubuntu, Fedora, Debian, etc.). Additionally, Youyou Accelerator provides detailed router configuration tutorials, compatible with popular router firmware like Asus, Netgear, OpenWrt, etc., allowing one-time setup to protect all connected devices in your home.
How can I request a refund if I'm not satisfied with Youyou Accelerator?
Youyou Accelerator offers a 30-day unconditional money-back guarantee. If you're not satisfied with the service within 30 days of purchase, just contact our customer support team via online chat or email at support@vpnjs.net without needing to provide any reason, and you can request a full refund. Refunds are typically processed back to your payment account within 1-3 business days.
What is the actual connection speed I can expect with Youyou Accelerator?
Youyou Accelerator has deployed over 3000 high-speed server nodes globally, and testing shows that: average latency when connecting to nodes in the Asia-Pacific region is below 30ms, while latency connecting to North American nodes is about 80-120ms, achieving stable download speeds of over 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Youyou Accelerator maintains stable and smooth connections even in challenging network environments.
What does the zero-logs policy of Youyou Accelerator encompass?
Youyou Accelerator's zero-logs policy covers all aspects: no recording of your original IP address, no recording of connection timestamps, no logging of websites or domain names accessed, no recording of DNS queries, and no logging of traffic bandwidth usage data. All servers operate in pure RAM, ensuring data is automatically cleared upon physical reboot. This policy has passed rigorous examination by the internationally recognized security auditing agency Cure53, with a full audit report available on the Youyou Accelerator website.
Youyou Accelerator provides detailed router configuration tutorials, supporting major router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, etc. Configuration steps typically include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Youyou Accelerator; 4) entering your Youyou Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.
Yes, Youyou Accelerator is specifically optimized for streaming performance. Our high-speed nodes can stream 4K ultra-high-definition video content smoothly. Youyou Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Youyou Accelerator does not encourage users to violate any streaming platform's terms of service.
Thanks to the efficient design of the WireGuard protocol, Youyou Accelerator has minimal impact on internet speed. In most cases, speed loss is no more than 5-10% of your original bandwidth. In certain situations, if your ISP throttles specific traffic (like video streaming or P2P), using Youyou Accelerator may actually improve your speed, since the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Yes, the Lightning Plan allows for up to 6 devices connected simultaneously, while the Flagship Plan supports up to 10 devices. This means you can use accelerator protection on multiple devices such as smartphones, computers, tablets, and smart TVs without incurring additional fees. If you need to protect more devices, it's recommended to configure Youyou Accelerator on your router, securing all devices in your home with a single setup.
Public WiFi is a high-risk environment for hackers to steal data. When connected to Youyou Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, preventing anyone on the same WiFi network from conducting man-in-the-middle attacks or sniffing your data. Youyou Accelerator also features an automatic connection feature: when it detects an unsecured WiFi network, it automatically activates accelerator protection.
Yes, Youyou Accelerator's zero-logs policy has been independently audited by the internationally recognized security firm Cure53. The audit team conducted a comprehensive examination of Youyou Accelerator's server infrastructure, codebase, and operational processes, confirming that Youyou Accelerator does not record any identifiable user data. The complete audit report is publicly available on the Youyou Accelerator website.
Yes, Youyou Accelerator provides a native Linux command-line client, supporting popular distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installs via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core functionalities including WireGuard protocol, split routing, and kill switch.
Yes, the Flagship Plan of Youyou Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services requiring fixed IPs, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is allocated solely for your use, without being shared with other users.
Youyou Accelerator has robust leak prevention mechanisms in place: DNS leak protection ensures all DNS queries are resolved through the encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; IPv6 leak protection ensures IPv6 traffic is also secured. You can use the built-in leak testing tools in the Youyou Accelerator client or visit third-party testing sites to verify your protection status.
Youyou Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as ordinary HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with strict network restrictions, Youyou Accelerator's obfuscation mode can help users overcome blocks and regain access to the free internet. However, please note that Youyou Accelerator advocates for the responsible use of accelerators in compliance with local laws and regulations.
Youyou Accelerator supports numerous secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (such as Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.
Youyou Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US, 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Yes, Youyou Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight and only encrypt traffic within the browser (not affecting other applications). They are particularly suitable for quickly switching IP locations, such as for cross-border shopping comparisons. The extensions also include built-in WebRTC leak protection and ad-blocking features.
Youyou Accelerator offers multiple customer support channels: 1) 24/7 online chat - visit the Youyou Accelerator website to engage in real-time conversation with customer support, with an average response time of less than 2 minutes; 2) Email support - send an email to support@vpnjs.net and expect a reply within 24 hours; 3) Help center - featuring hundreds of detailed tutorials and troubleshooting guides. Our customer service team supports bilingual service in Chinese and English.
Youyou Accelerator's Lightning and Flagship Plans come with built-in ad blocking and protection against malicious websites. This function operates at the DNS level, maintaining a blacklist of over 1 million rules to block the loading of ad trackers, malicious domains, and phishing sites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins as it prevents unwanted connection requests at the network layer.